Delivery policy

Your goods will be delivered by Australia Post Regular Parcel Shipping at a flat rate of $9.95. Delivery is free for all purchases over $120.

Delivery should take from 2 business days and delivery times will vary depending on destination points. Parcel tracking will be available on all parcels.

Should you require Express Post or Signature on receipt, that service is also available at an extra cost. We do suggest a work address if it is more convenient to allow signature to be obtained.

Currently Books n Gifts only delivers within Australia.

Goods damaged in transit

Damage or loss in transit is rare however if it happens we will take responsibility for it. Please call us to organise the return of damaged goods or to report that a parcel has not arrived within reasonable Australia Post time frames.

To return a damaged product, you should mail your product to:

Books n Gifts

Online Customer Service
102B Queen Street
Berry, NSW 2535
Australia

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are returning an item worth over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.